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Dial-Up Networking could not establish a compatible set of network protocols.

Their several possible solutions to this problem, we will cover each one individually.

The protocol used by the Dial-Up Networking client is not available.

  1. Double-click the My Computer icon.

  2. Double-click the Control Panel icon.

  3. Double-click the Network icon.

  4. Under The following network components are installed make sure you have Client for Microsoft Networks, Dial-Up Adapter, and TCP/IP. If any protocols are missing, add them.


The Dial-Up Adapter is not bound to the TCP/IP protocol.


  1. Double-click the Network Neighborhood icon

  2. From the File menu, choose Properties.

  3. Double-click Dial-Up Adapter.

  4. Click the Bindings Tab - Make sure TCP/IP is checked


The Dial-Up Networking connection you are trying to use is damaged. Delete and reinstall the connection.


  1. Double-click the My Computer icon.

  2. Double-click the Dial-Up Networking folder.

  3. Delete the connection in question.

  4. Double-click the Make New Connection icon.

  5. Under Type a name for the computer you are dialing, type PDC Internet

  6. Under Select a modem: - Click the Configure button.

    modem_general.GIF (5420 bytes)

  7. Select the appropriate port speed for your modem. For 14.4 modems use 19200, for 28.8 modems use 38400 and for 56k use 57600.

  8. Make sure that Only connect at this speed is not checked.

  9. Click the OK button.

    dun_make_new.GIF (7350 bytes)

  10. Click Next.

  11. Select your Area code.

  12. Type your Access Number

  13. Click Next.

    dun_finish.GIF (7397 bytes)

  14. Click Finish

  15. Click the PDC Internet icon.

    dun_main.GIF (4505 bytes)

  16. From the File menu bar, choose Properties.

    dun_general.GIF (6879 bytes)

  17. Click the Server Types  Tab.

  18. Uncheck Log on to network.

  19. Uncheck NetBEUI.

  20. Uncheck IPX/SPX Compatible.

  21. Click the TCP/IP Settings button.

    dun_tcpip_settings.GIF (5986 bytes)

  22. Verify that your settings match the settings above.

  23. Click OK.

  24. Click Ok.

  25. Click Ok again.

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